Effynius Handcrafted Artisan Jewellery

Shipping Policy


LOCAL SHIPPING

FREE Shipping for all Local orders.


OVERSEAS SHIPPING

Flat Rate Shipping at SGD$7 for all International orders.


DELIVERY GUIDE

Both Local and International orders are delivered by SingPost with a registered tracking number. The shipping cost is stated as above and there will be no additional charges for multiple items.


EXPRESS LOCAL SHIPPING

We are able to post your order via a private courier service at an additional charge. Please contact vikki@effynius.com or SMS/WhatsApp +65 9328 4084 for more details.


EXPRESS INTERNATIONAL SHIPPING

We are able to post your order via EMS or DHL (takes 3-6 working days) at an additional charge. Please contact vikki@effynius.com or SMS/WhatsApp +65 9328 4084 for more details.


LOCAL SHIPPING TIME

We delivery all Local orders in 2-3 working days. Products that have customisation requests may take a couple days more. During festive season or other busy periods, deliveries may take longer.


INTERNATIONAL SHIPPING TIME

We ship our international orders via SingPost Standard Air Mail (with tracking available). Lead time for international delivery is usually between 6 to 12 working days – depending on SingPost service. Shipping cost is as stated above with a flat rate of SGD$7 with no additional charge for multiple items.


TRACK YOUR ORDER

Log onto www.SingPost.com.sg and use the tracking number and provided in your dispatch email. Please allow 36 hours from receipt of the email before tracking your order.


RETURNS & EXCHANGE

All sold items are non-refundable with exception of wrong item sent or defects. We do check our products carefully before packing and posting. However, if you have an issue to bring up or any enquiries, kindly contact vikki@effynius.com or SMS/WhatsApp +65 9328 4084.

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